Help Scout

Apraksts

Help Scout for WordPress

Thousands of businesses in more than 140 countries use Help Scout to make every customer support interaction more human & more helpful.

Features

This simple plugin takes only a few minutes to setup. It enables you to do a couple important things:

  • Add a contact form to your site, which submits inquiriest to Help Scout
  • Add a Help Scout Beacon to your site. Just paste your embed code and save.

Looking for more horsepower? Try Help Scout Desk.
Help Scout Desk is a premium plugin that adds a full-featured customer portal to your WordPress site. Customers can submit inquiries, see their complete history and more.

Ekrānuzņēmumi

  • Submission form
  • Beacon

Uzstādīšana

  1. Sign up for Help Scout if you don’t already have an account.
  2. Upload plugin folder to your /wp-content/plugins/ directory
  3. Activate the plugin through the Plugins menu in WordPress
  4. Open the settings for the plugin, then add your Application ID, App Secret, and Mailbox ID.
  5. Add [hsd_form] shortcode to a page or post to capture contact submissions OR use the Help Scout beacon.

Have a look at the getting started guide for more detailed information on setting up Help Scout for WordPress.

BUJ

Does this work if I’m on the Help Scout Free plan?

Beacon is included on all Free plans, so you can embed your Beacon using this plugin. However, the contact form requires an API key, and API access is only available for paying plans.

Atsauksmes

6 februāris, 2018
Amazing plugin. Well supported and always seems to work without issue. I upgraded to Help Scout Desk so I could take advantage of the WooCommerce integration which allows for customer orders to appear right in Help Scout when we’re responding to a customer’s message.
Lasīt 5 atsauksmes

Autori un izstrādātāji

“Help Scout” ir atvērtā pirmkoda programmatūra. Šo spraudni ir veidojuši šādi cilvēki.

Līdzdalībnieki

“Help Scout” ir tulkots lokalizācijā 1. Paldies tulkotājiem par ieguldījumu.

Tulkot “Help Scout&#8221 savā valodā.

Vai jūs interesē attīstība?

Pārlūkojiet kodu, apmeklējiet SVN krātuvi vai abonējiet attīstības žurnālu, ko izveidojis RSS.

Izmaiņu žurnāls

6.5.1

  • Fix: SSL Verify update
  • Fix: Label Changes

5.0

  • NEW: Full Beacon 2.0 support
  • NEW: Move to new domain
  • NEW: Admin found under settings

4.2.1

  • Fix: Admin CSS Issue

4.2

  • New: Option to reset customer ids

4.0.5

  • Fix: Variable typos

4.0.4

  • Fix: WYSIWYG editor not showing for HSD
  • Fix: Explicitly send credentials for AJAX requests, since WPEngine has some issues.

4.0.3

  • Fix: Admin hidden becuase of missing capability

4.0.1

  • New: Support for Free Help Scout Plugin
  • Fix: All tags will be in-sync