Title: Ruby Help Desk
Author: Waseem Senjer
Published: <strong>26 maijs, 2017</strong>
Last modified: 5 aprīlis, 2023

---

Meklēt spraudņus

![](https://ps.w.org/ruby-help-desk/assets/banner-772x250.png?rev=1665620)

Šī spraudnis **nav atjaunināts vairāk kā divus gadus**. Varbūt, tas vairs netiek
uzturēts, nesaņemt atbalstu un tam var būt saderības problēmas ar jaunākām WordPress
versijām.

![](https://ps.w.org/ruby-help-desk/assets/icon-128x128.png?rev=1665617)

# Ruby Help Desk

 Autors [Waseem Senjer](https://profiles.wordpress.org/waseem_senjer/)

[Lejupielādēt](https://downloads.wordpress.org/plugin/ruby-help-desk.zip)

 * [Sīkāka informācija](https://lv.wordpress.org/plugins/ruby-help-desk/#description)
 * [Atsauksmes](https://lv.wordpress.org/plugins/ruby-help-desk/#reviews)
 *  [Uzstādīšana](https://lv.wordpress.org/plugins/ruby-help-desk/#installation)
 * [Attīstība](https://lv.wordpress.org/plugins/ruby-help-desk/#developers)

 [Atbalsts](https://wordpress.org/support/plugin/ruby-help-desk/)

## Apraksts

Ruby Help Desk is a WordPress plugin which works as a customer support platform.
The plugin includes many features such as Frontend submissions, ticket attachments,
Knowledgebase, and statistics.

## Ekrānuzņēmumi

 * [[
 * Front site single ticket view.
 * [[
 * Front site ‘My Tickets’ page, where customers can view their tickets history,
 * [[
 * ‘Submit Ticket’ page where customers can send their tickets to the support team
 * [[
 * The Admin dashboard widget with the Help Desk statistics and recent tickets list.
 * [[
 * Managing tickets in the dashboard.
 * [[
 * Managing tickets statuses in the dashboard with the ability to assign a different
   color for each status.
 * [[
 * Custom Fields builder for the Submit Ticket page.

## Uzstādīšana

#### Using The WordPress Dashboard

 1. Navigate to the `Add New` in the plugins dashboard
 2. Search for `Ruby Help Desk`
 3. Click `Install Now`
 4. Activate the plugin on the Plugin dashboard

#### Uploading in WordPress Dashboard

 1. Navigate to the `Add New` in the plugins dashboard
 2. Navigate to the `Upload` area
 3. Select `ruby-help-desk.zip` from your computer
 4. Click ‘Install Now’
 5. Activate the plugin in the Plugin dashboard

#### Using FTP

 1. Download `ruby-help-desk.zip`
 2. Extract the `ruby-help-desk` directory to your computer
 3. Upload the `ruby-help-desk` directory to the `/wp-content/plugins/` directory
 4. Activate the plugin in the Plugin dashboard

## BUJ

### How can I access the plugin pages after activation?

All of the plugins related pages will be added under one menu item called ‘Ruby 
Desk’, also you will find the same item at the admin bar on top of the dashboard.

## Atsauksmes

Par šo spraudni nav atsauksmju.

## Autori un izstrādātāji

“Ruby Help Desk” ir atvērtā pirmkoda programmatūra. Šo spraudni ir veidojuši šādi
cilvēki.

Līdzdalībnieki

 *   [ Waseem Senjer ](https://profiles.wordpress.org/waseem_senjer/)
 *   [ WPRuby ](https://profiles.wordpress.org/wprubyplugins/)

[Tulkot “Ruby Help Desk&#8221 savā valodā.](https://translate.wordpress.org/projects/wp-plugins/ruby-help-desk)

### Vai jūs interesē attīstība?

[Pārlūkojiet kodu](https://plugins.trac.wordpress.org/browser/ruby-help-desk/), 
apmeklējiet[ SVN krātuvi ](https://plugins.svn.wordpress.org/ruby-help-desk/)vai
abonējiet[ attīstības žurnālu](https://plugins.trac.wordpress.org/log/ruby-help-desk/),
ko izveidojis [RSS](https://plugins.trac.wordpress.org/log/ruby-help-desk/?limit=100&mode=stop_on_copy&format=rss).

## Izmaiņu žurnāls

#### 1.3.4

 * Fixed: checking the correct user ID when checking the owner of the ticket.

#### 1.3.3

 * Fixed: Preventing user to edit the ticket if they are not the owner of the ticket.

#### 1.3.2

 * Fixed: Adding reply templates to Text area field

#### 1.3.1

 * Added: Many actions and filters in order to ease the extending of the plugin.
 * Fixed: Close button shows even if the ticket is closed already

#### 1.3.0

 * Added: replies templates to pre-create ready templates for common issues in the
   tickets.

#### 1.2.0

 * Added: Custom Fields for the Submit Ticket page.
 * Fixed: Assigning new tickets status.

#### 1.1.0

 * Added: Importing WooCommerce products.
 * Added: Importing Easy Digital Downloads products.
 * Fixed: CSS aligning of the dashboard widget.
 * Fixed: Settings default values seeding.

#### 1.0.0

 * Initial release.

## Meta

 *  Versija **1.3.4**
 *  Pēdējo reizi atjaunots: **pirms 3 gadiem**
 *  Aktīvās instalācijas: **Mazāk par 10**
 *  WordPress versija ** 3.0.1 vai jaunāka **
 *  Pārbaudīts līdz: **6.2.9**
 *  Valoda
 * [English (US)](https://wordpress.org/plugins/ruby-help-desk/)
 * Birkas:
 * [admin](https://lv.wordpress.org/plugins/tags/admin/)[helpdesk](https://lv.wordpress.org/plugins/tags/helpdesk/)
 *  [Papildu skats](https://lv.wordpress.org/plugins/ruby-help-desk/advanced/)

## Vērtējumi

Vēl nav iesniegta neviena atsauksme.

[Your review](https://wordpress.org/support/plugin/ruby-help-desk/reviews/#new-post)

[Skatīt visas atsauksmes](https://wordpress.org/support/plugin/ruby-help-desk/reviews/)

## Līdzdalībnieki

 *   [ Waseem Senjer ](https://profiles.wordpress.org/waseem_senjer/)
 *   [ WPRuby ](https://profiles.wordpress.org/wprubyplugins/)

## Atbalsts

Jums ir kaut kas ko teikt? Vajadzīga palīdzība?

 [Skatīt atbalsta forumu](https://wordpress.org/support/plugin/ruby-help-desk/)

## Ziedojiet

Vai vēlaties atbalstīt šī spraudņa pilnveidošanu?

 [ Ziedojiet šim spraudnim ](https://wpruby.com)